Casino / Mobile
This policy explains exactly how bd002 handles the personal information you share when you create an account, use your wallet or contact support. Access to our platform and the terms of this policy depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the details you enter during registration — your name, contact address and the credentials you choose. If you fund your account through bKash, Nagad or Rocket, we record transaction references needed to match deposits and withdrawals to your wallet. We do not store your full mobile banking PIN or password; we receive only the reference data those payment rails share with us. We use your data to operate your account, process wallet activity, respond to support requests and meet any obligations that apply under the law of eligible regions. We do not sell your personal information to third parties, and we do not share it for marketing purposes outside bd002. Where we work with service providers — such as the studios whose game content appears in our lobby — those partners handle game delivery only and do not receive your financial or identity records. Your account data is retained for as long as your account remains active and for the period required by applicable rules after closure. You can ask us what we hold about you at any time through the support paths listed on this page.
Transaction references from bKash deposits and withdrawals are recorded in your account wallet history. We hold only the reference number and amount — not your bKash PIN.
Nagad transfer references are matched to your wallet record. Your Nagad account credentials stay with Nagad; we receive only the confirmation data needed to credit your balance.
Rocket payment references are stored against your transaction log. As with other local wallets, we hold the reference, not your Rocket account security details.
This policy covers every interaction you have directly with bd002 — from account creation through to wallet activity and support contact. It does not extend to third-party services that operate under their own terms once you leave our platform. Understanding the boundary helps you know which party to contact if a question arises outside our direct scope.
Login details, account settings, session activity and profile updates are all covered by this policy. Any data you enter in your bd002 account falls within our responsibility.
Deposits and withdrawals processed through bKash, Nagad or Rocket generate reference records in your account. Those references are within scope; the wallet provider's own data handling is governed by their separate policy.
Game content delivered by studios in our lobby — including titles from Spadegaming, JDB, Bigtime Gaming and PlayStar — is within the platform. Those studios handle game logic; they do not receive your account or payment data.
Links or services outside bd002 operate under their own privacy terms. Once you navigate away from our platform, this policy no longer applies and you should check the relevant third-party terms directly.
You have real, actionable choices over the data we hold. Log into your account at any time to review the profile details and contact information on record — if something is out of date, you can correct it directly in account settings. Transaction history, including bKash, Nagad and Rocket references, is visible in your wallet log after login. If you believe a record is wrong or want to understand why a particular piece of data was collected, our support team can walk you through it. Where local law grants you the right to request deletion of your data after account closure, you can make that request through the contact paths on this page. We will confirm receipt and respond within the timeframe required under the rules of eligible regions. Availability of specific rights depends on your location and the applicable law at the time of your request.
Open account settings after login to see the profile data and contact details we hold. Your wallet log shows all transaction references, including bKash, Nagad and Rocket activity.
If a name, phone number or contact address is wrong, update it directly in your account profile. For details you cannot edit yourself, contact support with the corrected information.
If you want to know why we hold a specific piece of information, reach out through live chat or email. We will explain the purpose and the retention period that applies to that data.
To close your account and ask about data removal, contact support directly. We will confirm what is retained for legal and operational reasons and what can be deleted on your request.
If you have a question about this privacy policy — or about the data we hold on your account — these are the direct routes to reach our team. Availability depends on the support hours shown in your account dashboard after login.
Open the chat icon from any page on bd002 to reach the support team directly. For privacy questions, describe the specific data concern so we can route your request correctly.
Send a written privacy request to our support email address listed in your account help section. Include your registered contact detail so we can match your request to your account securely.
The current status of your account data, transaction records and profile details is shown in your account dashboard after login. Start there before contacting support — many records are visible directly.
We apply practical data handling steps to keep your information accurate and contained. Cookies on our platform are used to maintain your session, remember your preferences and support account security — not to track your activity across unrelated sites. You can manage cookie preferences through your browser settings; adjusting these may affect how certain account features behave. Account security relies on the credentials you set at registration; we do not access your mobile banking passwords or wallet PINs. Data we collect is stored for the period your account is active and for any further period required by the rules of eligible regions. After that window, records that are no longer needed are removed from active systems.
We use session cookies to keep you logged in and to remember your account state between pages. These expire when you close your browser or log out. No cross-site tracking cookies are placed without disclosure.
Your account login credentials are hashed and not stored in plain text. We do not hold your bKash, Nagad or Rocket PIN — only the transaction reference data those services send us to confirm a completed transfer.
Account data is kept for as long as your account is open. After closure, we retain only what applicable rules in eligible regions require. You can ask about the specific retention window for your account through support.
When this policy changes, we post the updated version on this page with the revision date shown. Continued use of your account after a policy update means you have seen the revised terms. Contact support if you have questions about any change.
These are the questions we hear most about how bd002 handles your data. If your question is not covered here, the support routes above connect you to someone who can answer it directly.
We collect the name, contact details and login credentials you provide at registration. If you transact through bKash, Nagad or Rocket, we also record the payment reference data those services share to confirm your transaction. We do not collect your mobile banking PIN.
Yes. Log into your account and open the account settings and wallet sections — your profile details and transaction history are shown there. For a fuller record or data you cannot see after login, contact support and we will provide what we hold within the timeframe required by applicable rules.
Studios such as Spadegaming, JDB, Bigtime Gaming and PlayStar deliver game content to our lobby. They do not receive your financial records, payment references or identity data. They handle game logic only; your account and wallet information stays within bd002's systems.
We use cookies to maintain your login session and account preferences. You can adjust or block cookies through your browser settings; this may affect how some account features behave. We do not place tracking cookies that follow your activity on other websites without disclosing them.
We keep only what the applicable rules of eligible regions require after account closure. Records no longer needed under those rules are removed from active systems. Contact support to ask about the specific retention period that applies to your account at the time of closure.
Log into your account settings and correct any profile details you can edit directly. For records you cannot update yourself — or if you believe a transaction reference is wrong — contact our support team through live chat or email with the corrected details and we will review it promptly.